Maximizing Your Guests’ Experience: A Guide to Providing and Managing Amenities
As co-hosts on Airbnb and VRBO, we understand the importance of providing exceptional amenities to enhance your guests’ experience and set your property apart. While not required, the extras you offer — from spices and toiletries to beach gear and outdoor relaxation spaces — can make all the difference in ensuring a memorable stay for your guests.
What You Can Offer:
At Recoast, we’ve listened to guest feedback through reviews and have heard lots of ways you can elevate your guests’ experience and exceed their expectations. From fully stocked kitchens to cozy linens, beach essentials, and inviting outdoor areas, we’ve learned what you can provide to your guests for a comfortable and enjoyable stay and achieve that coveted 5-Star review every time.
Managing Your Amenities:
While offering extras can enhance your guests’ experience, it’s essential to manage them effectively to ensure they’re available for every guest and to minimize waste. Here are some tips for optimizing your amenities at Recoast:
- Spices and Consumables: Stock your kitchen with essential spices and cooking supplies to enhance your guests’ culinary experience. Encourage them to use these items but remind them to do so responsibly to avoid excessive waste.
- Toiletries: Provide basic toiletries such as shampoo, conditioner, and soap for your guests’ convenience. Encourage them to use these items sparingly and provide instructions for replenishing supplies if needed.
- Linens and Beach Gear: Offer extra blankets, pillows, beach chairs, and bikes to enhance your guests’ comfort and enjoyment. Clearly communicate where these items are stored and encourage guests to clean and return them after use to ensure they’re available for future guests.
- Outdoor Spaces: Create inviting outdoor areas where guests can relax and unwind. Provide comfortable seating, shade options, and amenities like grills or fire pits. Remind guests to clean up after themselves to maintain the space for everyone’s enjoyment.
Instructions for Guests:
To help your guests make the most of their stay, provide clear instructions for using and managing the amenities:
- Kitchen: Encourage guests to use the spices and cooking supplies provided but remind them as a courtesy to the next guest to replenish any items they use.
- Bathroom: Let guests know that basic toiletries are available for their use and provide guidance on how to request additional supplies if needed or replenish if running low.
- Linens and Beach Gear: Inform guests about the availability of extra blankets, pillows, beach chairs, and bikes and remind them to clean and return these items to their designated storage areas after use.
- Outdoor Spaces: Encourage guests to enjoy the outdoor areas responsibly and remind them to clean up after themselves to ensure the space remains inviting for all guests.
By managing your amenities effectively and providing clear instructions for guests, whether through automated messaging, digital guest books, or contact information, you can ensure that everyone enjoys their stay to the fullest. Thank you for being a part of our community of hosts dedicated to delivering exceptional experiences for every guest.
If you have any questions or need assistance with managing your amenities, please don’t hesitate to reach out to our team. We’re here to support you in providing the best possible experience for your guests!