5 Steps to Secure 5-Star Reviews for Your Property!

As the summer season quickly approaches, it’s time for property owners to prepare their rental for the influx of guests. With travelers eager to enjoy vacations and getaways, ensuring your property is in top shape is essential for positive guest experiences and reviews. Here are the top five things property owners should do this spring to prepare for the season.

Stay in Your Property:

  • There’s no better way to understand the guest experience than by putting yourself in their shoes. Take a weekend to stay in your property as a guest or let friends/family stay for free. This allows you to identify any issues or areas for improvement firsthand. Test out amenities, check for comfort, and note any maintenance needs. Your firsthand experience will provide valuable insights into how to enhance the guest experience. Keep this in mind: This is THE ONE thing your co-host, property manager, or housekeeping team cannot do and it’s one of the most important actions to take to ensure success.

Deep Cleaning:

  • A thorough deep cleaning sets the stage for a welcoming and comfortable stay. Pay attention to areas not included in a regular maid service such as baseboards, corners, ceiling fans and behind furniture and appliances. Ensure that all surfaces are dust-free, floors are sparkling, upholstery is free of stains and bathrooms are spotless. Consider hiring professional cleaners for a comprehensive clean that leaves your property looking and feeling fresh.

Proactive Maintenance:

  • Preventative maintenance is key to avoiding costly repairs and ensuring a smooth guest experience. Inspect all appliances, HVAC systems, plumbing fixtures, and electronics for any signs of wear or malfunction. Addressing issues promptly can save you time, money, and headaches down the line. Schedule routine maintenance tasks such as HVAC filter replacements and gutter cleanings to keep your property in top condition.

Restock Extras:

  • Stock up on essential supplies to anticipate the needs of your guests. Ensure that your property is equipped with an ample supply of batteries, lightbulbs, air filters, trash bags, and cleaning supplies. Providing these extras demonstrates your attention to detail and enhances the convenience of the guest experience. Regularly check and replenish supplies to maintain a well-stocked and inviting environment.

Clean Up Outside:

  • First impressions matter, and the exterior of your property sets the tone for guests’ arrival. Invest time in cleaning up the outdoor areas, including power washing walkways, decks, and siding. Trim bushes, mow the lawn, weed treatment and remove any debris or clutter from the yard. Ensure that garbage cans are clean and properly positioned. A well-maintained exterior creates a positive first impression and enhances the overall appeal of your property.

As summer approaches, taking proactive steps to prepare your property for the season is essential for success. By staying in your property, conducting a deep cleaning, performing proactive maintenance, restocking extras, and cleaning up outside, you can ensure that your property is ready to provide guests with a 5-Star experience. If you work with a co-host or property manager, partnering with them on these items can also be beneficial. 

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